A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Get more information about managing your Xbox subscriptions, issues with billing, and more.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Learn what to do if you get error XBOS3004 when you try to redeem a code you purchased on Xbox One or Xbox.com.

Xbox Support ... Xbox Support

在 Xbox 上購物時，收到錯誤訊息或錯誤碼嗎？ 了解它們代表的意義。

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

You can update your billing address online or right from your Xbox One console. Learn how here.

Remove a payment option for your Microsoft account. If you have a payment method for your Microsoft account that you're no longer using, or that has expired, you can remove it. Sign in to the Payment options page with your Microsoft account. Open payment options Find the payment method you want to remove, and then select Remove. Confirm that you want to remove your payment method, and then ...