How tech support scams work Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can ...

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Xbox Support 提供 Xbox、Game Pass 及帳單問題的協助，並在社群中取得建議與客戶服務。

Learn how the AI-driven Support Virtual Agent works and how it can help answer your Xbox support questions.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

If you get an email from Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account. These notifications can include security codes for two-step verification and account update information, such as password changes. You can check the ...

This article is for setting up your email account only! If you're having trouble using the Outlook for iOS app, please visit our FAQs for more self-help information. If you have a work or school account that uses Microsoft 365 for business or Exchange-based accounts, there may be additional requirements set by your IT admin. For example, if you have a company-managed device, an on-premises ...

Get a list of speech skills and voice commands you can use with a digital assistant on your Xbox console.

Access the in-app FAQs in Outlook for iOS or Android

Note: Starting February 2026, we will introduce Jailbreak/Root detection for work/school Entra credentials in Microsoft Authenticator. This change enhances security by preventing Authenticator Entra credentials from functioning on jailbroken or rooted devices. Learn more.