Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Your PC isn't working well and you recently installed an app. Restore from a system restore point. You suspect your device has been infected. Use installation media to reinstall Windows 11. Select one of the recovery options below and follow the steps to try to get things working again.

Give your PC a Fresh Start. Resetting your PC lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. In some cases, a clean installation may improve your device's performance, security, browsing experience, and battery life.

將 Microsoft Rewards 應用程式下載到您的 Xbox 主機，即可在遊戲或購物的同時，追蹤並賺取點：. 請按 [Xbox] 按鈕 以開啟快顯功能表，然後前往 [Microsoft Store]。. 選取 [搜尋]，然後在搜尋方塊中輸入 Microsoft Rewards。. 從結果中選擇 Microsoft Rewards 應用程式，然後將它 ...

If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most frequent, select Windows Update > Run.

If you need to reinstall Office, select the version you want to install and follow those steps: Microsoft 365, Office 2019, Office 2016, Office 2013, Office 2010, or Office 2007. How to uninstall Office automatically.

If you're having problems with Windows 11 on your PC or you want a fresh copy of Windows 11 without the clutter of old files or apps, you can reinstall Windows 11 to try and fix your issues and return your PC to a cleaner state.

Create a system restore point. Windows 10. In the search box on the taskbar, type Create a restore point, and select it from the list of results. On the System Protection tab in System Properties, select Create. Type a description for the restore point, and then select Create.