If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

There are four ways to open Snipping Tool: Select the Start button, enter snipping tool, then select Snipping Tool from the results. Press Windows logo key + Shift + S for a static image snip. Press Print Screen ( PrtSc ) for a static image snip.

Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: By selecting the ‘I accept’ option of Remote Assistance support from ...

Desktop Themes. A theme is a combination of desktop background pictures, window colors, and sounds. To get a theme, expand one of the categories below, select a link for the theme, and then select Open. This saves the theme to your PC and puts it on your desktop.

Create stationery for email messages. Remove or change stationery and color backgrounds on replies and forwards. Learn how to change the background of your Outlook email messages and how to apply stationery or a theme for a consistent look.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Cast to a display from a Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.