A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

How to help keep your Microsoft account safe and secure. Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email. Check your Outbox or your mailbox storage to see what's taking up space. Learn more.

Open a service request in the Microsoft 365 admin center. This service is free. Microsoft Store support. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc.), and then select OR ENTER CODE MANUALLY. Enter an Account name (for example, Amazon) and type the Secret key from Step 1, and then select Finish.