If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

Manage email accounts in Outlook.com. Unblock my Outlook.com account. Supported browsers for Outlook on the web and Outlook.com. If you sign in with a work or school account, read How to sign in to Outlook on the web.

Select Settings > Mail > Junk email. If you want to block an email address, enter the email address in Blocked senders and select Add. If you want to block all email from a domain, enter the domain name in Blocked domains and select Add. Select Save.

Recall a message in Outlook on the web. Select Sent Items in the left folder pane, then double-click the sent message to open it in a separate window. From the ribbon, select Recall Message, then select OK in the confirmation dialog box. Shortly thereafter, you'll receive a Message Recall Report in your inbox.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Open a service request in the Microsoft 365 admin center. This service is free. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.

Restore or recover a deleted contact in Outlook. Empty the deleted items folder in Outlook. Restore deleted contacts in Outlook. Learn how to recover deleted items, such as email, contacts, calendar appointments, and tasks in Outlook.