If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

The Phone Link supports messages sent by Short Message Service (SMS). It also supports Multimedia Messaging Service (MMS) messaging. You can still send your favorite photos and GIFs from your PC.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Help with a work or school account password. I need to talk to a customer support agent. Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors. Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Open the Xbox app on your mobile device, and then select the Social tab. To open a chat, do either of the following: Select a profile from your friends list, and then select Send a message. Or select the New chat icon, and then choose one (or several people) from your friends list to add to a message. Select New chat.

Find your notifications. Windows 11 puts notifications in Notification Center—right on the taskbar—where you can get to them instantly. Notifications at a glance. Select the date and time in the taskbar to open the Notification Center.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.