Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

Chat with the bot and use it to assign tasks, reminders, or whatever task the bot assists with. To chat with a bot in Microsoft Teams, start a new chat and put the name of the bot in the To field.

Copilot is designed to deliver AI-powered assistance in a convenient manner, enabling you to seamlessly engage with generative AI on Windows. You can resize, move, and use Snap Assist with Copilot, just like you can with other Windows apps. You can use Alt + Tab to switch focus between Copilot and other open apps.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Booting from a USB device doesn’t refresh or reset your Surface. Instead, it lets you start your Surface using Windows or another operating system that’s on your USB device. For info about how to create a bootable USB drive for your Surface, see Creating and using a USB recovery drive for Surface.

Open .eml, .msg, and .oft files in Outlook. New Outlook for Windows. You can use drag and drop to open email messages saved with the extension .eml, .msg, .oft in new Outlook for Windows. Note: You must have an active Internet connection to open these file types.