If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Block or remove a bot in Microsoft Teams. To stop a bot from participating in a one-on-one chat, first find the chat name in your chat list, then click More options > Mute. If you want to remove a bot entirely from a channel, find the channel name, then click More options > Manage team.

Chat with the bot and use it to assign tasks, reminders, or whatever task the bot assists with. To chat with a bot in Microsoft Teams, start a new chat and put the name of the bot in the To field.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

In Windows Media Player, you can play audio CDs, data CDs, and data DVDs that contain music or video files (also known as media CDs). You can also play video CDs (VCDs), which are similar to DVDs, although the video quality isn't as high.

Restoring files from previous versions. Restore deleted files and folders or restore a file or folder to a previous state. Navigate to the folder that used to contain the file or folder, right-click it, and then select Restore previous versions.

There are various reasons why a CD or DVD drive is not detected. The resolutions that are listed in this article may help solve some instances but not all instances of this problem. You may also need to contact your hardware manufacturer for assistance with your hardware.

Find your Windows settings in a snap! Select the Start button, then select Settings . From there, browse the categories or use search to find what you're looking for. Most apps have their own settings. In the app, select Settings to make app-specific changes. Learn how to make Windows easier to see and easier to hear .

Windows will let you know if you need to restart your device to complete an update, and you can choose a time that works best for you to complete that update. The latest Windows update is Windows 11, version 23H2, also known as the Windows 11 2023 Update.

Intro to Microsoft Teams. Chat lets you connect with others, stay up to date on projects, and express yourself, whether you're in the office, at home, or on the go with the Microsoft Teams app. In Teams, you'll see three types of chats: One-on-one chats: to connect with people individually. Group chats: to speak with a group of people at the ...