The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

You'll need to know your account type, the incoming and outgoing server names, and the SSL and port settings for your email account. You can either contact your email provider or, if you're using a popular email service, you can find these settings in the POP and IMAP email settings for Outlook topic.

Post questions, follow discussions and share your knowledge in the Outlook.com Community. You can give feedback by selecting Help from the top menu, then Feedback. If you need help with Outlook.com, you can read our self-help content, or get support via email.

View messages grouped by conversation in new Outlook. At the top of the page, select Settings > Mail > Layout. Under Message organization, choose either of the options depending on whether you want to show email grouped by conversation or as individual message.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

If you're using Windows Mail and Calendar and your accounts are supported in new Outlook, you will see a toggle in the upper right of the Mail app in Windows 10 and 11 to Try the new Outlook . This option downloads the new app and switches your preferred email client.

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.

Set up Outlook for Android for the first time. Open the Outlook for Android app on your Android device. Select Add Account to add one of your existing email accounts, or Create New Account if you want to create a new Microsoft account.

If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues . Last updated: 2 April 2024.

To find downloads on your PC: Under Quick access, select Downloads. Note: If necessary, go to the View tab, select Navigation pane, and ensure that Navigation pane is checked. You can also find your Downloads folder under This PC. Learn how to find where your browser is saving downloads.