If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

You can start a one-to-one chat with SMS participants in Brazil, Canada, Colombia, Great Britain, India, Mexico, and the United States. SMS participants from other countries will receive an invite to join Microsoft Teams (free); once they join, you can start a chat with them.

On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to. A new message thread opens for you to begin with.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

In Microsoft Teams (free) in Windows 11, you can get SMS text messages when you link your Android device with Link to Windows. You can quickly and easily get to the things you use every day—your contacts, SMS text messages, create Meet now links for video chats, and see notifications.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

You can import photos and videos you have stored on a camera’s SD card, a USB drive, a phone, or on another device. Here's how: Use a USB cable to connect your device to the PC. In the search box on the taskbar, type photos and then select the Photos app from the results. Select Import from the app bar.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.