Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Post questions, follow discussions and share your knowledge in the Outlook.com Community. You can give feedback by selecting Help from the top menu, then Feedback. If you need help with Outlook.com, you can read our self-help content, or get support via email.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox ...

For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.

Block or unblock senders in Outlook. You can block messages from specific email addresses or domains from reaching your inbox. When you add an email address or domain to your blocked senders list, Outlook automatically moves messages from that sender to the Junk Email folder.

Xbox Game Pass Ultimate members receive EA Play on Xbox One, Xbox Series X, Xbox Series S, and Windows 10/11 via the Xbox app for Windows and the EA app, now in beta. PC Game Pass members receive EA Play on Windows 10/11 via the Xbox for Windows app and the EA app. Xbox Game Pass for Console does not include EA Play.

See more email options. Right-click folders in the Folder Pane to see common organization actions. Right-click an email in the Message List to show more message options. Right-click the Reading Pane for additional email commands such as translation.

Add a shared mailbox to Outlook mobile. Open a shared Mail, Calendar or People folder in Outlook for Mac. Learn how to open a shared mailbox in Outlook. Shared mailboxes let a group of users view and send email, and share a calender, and open a contact list from a common mailbox.