Uninstall or remove apps and programs in Windows. There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

If you're having trouble detaching or attaching your Surface Book keyboard, here are some steps to try to get things working again. Note: If you're having problems typing or using the touchpad on your Surface Book keyboard, see Troubleshoot Surface Type Cover or Keyboard.

Booting from a USB device doesn’t refresh or reset your Surface. Instead, it lets you start your Surface using Windows or another operating system that’s on your USB device. For info about how to create a bootable USB drive for your Surface, see Creating and using a USB recovery drive for Surface.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

If you're having problems with your Surface Pro model, Surface 3, Surface Studio, or Surface Book, try fresh start, restoring, refreshing, or resetting it to its factory settings.

If your Surface isn’t working properly, the Microsoft Surface app and Surface Diagnostic Toolkit can help you find and solve problems. Notes: If your work or school manages your Surface, check with your IT department before running the tool.

If you’re having trouble buying something from Microsoft Store, here are some steps to try: Check your credit card is up to date on the Payment options page. Check you don't have any subscription payments overdue on the Services page. Check your account is not temporarily suspended. Check if your Xbox account is suspended.

DirectX 10.1 is included in Windows Vista SP1 or later, and Windows Server SP1 or later. There is no stand-alone update package for this version. You can update DirectX by installing the service pack and update listed below. DirectX 11.0 is available for Windows Vista SP2 and Windows Server 2008 SP2, with.

Find out what's included in each update and how to manually update your Surface. Select your device from the following list to see its update history. If you don't know your Surface model, find out which Surface model you have.