Download Microsoft Authenticator | Microsoft Support
The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.
Avoid and report Microsoft technical support scams
Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.
Secure your account if you think you’ve been hacked
If you think your Microsoft account has been hacked, find out how to secure your account and check for unauthorized activity.
Get more help | Xbox Support
Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.
Protect yourself from tech support scams | Microsoft Support
Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into unnecessary technical support services to supposedly fix device or software problems that don't exist. At best, the scammers are trying to get you to pay them to "fix" a nonexistent problem with your device or software. At worst, they're trying to steal your personal or financial information; and ...
Xbox 强制措施类型 | Xbox Support
为了帮助你更好地了解我们的流程,我们提供了每种强制措施类型的详细信息以及这些措施对你的 Xbox 档案或设备的影响。
How to spot a "fake order" scam | Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
Xbox 强制措施常见问题解答 | Xbox Support
为帮助消除困惑或误解,我们解答了有关强制措施如何影响你在 Xbox 网络上玩游戏的一些最常见问题。
Protect yourself from phishing | Microsoft Support
Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...
为你的 Xbox 设备获取服务 | Xbox Support
已过保修期服务费用 如果你的 Xbox 主机或配件不再符合标准有限保修的资格,则可能有资格享受免费保修服务。下表按设备类型概述已过保修期的服务费用。超出保修期的收费包括适用的税费(加拿大、印度和美国除外)。