Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

We know that having your account blocked is frustrating, but we also want to protect you from fraud or abuse. Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Looking for an email address in Outlook? Use the Search address books box.

Microsoft 365 Customer Service and Support. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing ...

If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues . Last updated: 2 April 2024.

Sign in to verify your Outlook.com account. When you click the verification link, you're asked to type a series of random characters as shown in a picture. You can listen to an audio file that states the characters if you prefer.

If you want to use a new email address with your existing Outlook.com account, follow the instructions in this article to create an email alias. This will give you an additional email address that uses the same inbox, contact list, and account settings as your primary email address.

Sending limits in Outlook.com. Important: From February 1, 2023, we are making changes to storage. Learn more. To help protect against abuse by spammers, Outlook.com limits the number of email messages that you can send in a single day, as well as the number of recipients for a single message.