How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
Phishing and suspicious behavior in Outlook - Microsoft Support
A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...
Applies To:
Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
What is doxing on Xbox? | Xbox Support
Find out more info about what doxing is and how to protect yourself from those who might try to use your private info against you on the Xbox service.
Block pop-ups in Microsoft Edge - Microsoft Support
The Microsoft Edge feature that blocks pop-ups is effective in preventing websites from automatically opening a new window or tab, or a partial window on top of your current web page. This feature is turned on by default. There are many different types of pop-ups, including advertisements, notices, offers, or alerts that can appear at various times on any web page. Some can be helpful, such as ...
Applies To:
Microsoft account dashboard
我的数字代码或礼品卡不起作用 | Xbox Support
如果我的代码来自其他区域,该怎么办? 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配,并且你的代码是从你所在地区的零售商处购买的,请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作,请执行以下作:
How to start a scan for viruses or malware in Microsoft Defender
If you suspect that your device may have malware you should have Microsoft Defender run a scan. Here's how to do that on Windows, Mac, or Android.
Applies To:
Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows
How to sign in to Hotmail - Microsoft Support
Hotmail is now Outlook.com To sign in to Hotmail, you'll need your Microsoft account username and password. Sign in at outlook.live.com
Applies To:
Outlook.com
Send S/MIME or Microsoft Purview encrypted emails in Outlook
Send S/MIME or Microsoft Purview encrypted emails in Outlook using a work or school account with a qualified Microsoft 365 subscription.
Applies To:
Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Microsoft Office, New Outlook for Windows, Outlook Web App
June 10, 2025—KB5060999 (OS Builds 22621.5472 and 22631.5472)
Windows 11 servicing stack update (KB5058546) - 22621.5412 and 22631.5412 This update makes quality improvements to the servicing stack, which is the component that installs Windows updates. Servicing stack updates (SSU) ensure that you have a robust and reliable servicing stack so that your devices can receive and install Microsoft updates. To learn more about SSUs, see Simplifying on ...
Troubleshoot Microsoft account verification code issues
Learn what you can do if you're not receiving account aign-in verification codes.
Applies To:
Microsoft account dashboard