Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an orde
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To: Microsoft account dashboard
批准家庭成员的购买和资金 | Xbox Support
Xbox 家庭组的组织者可以启用安全设置,要求批准成员购买行为,或为其帐户充值,以及在 Microsoft Store 中进行消费。
数字游戏购买退款条款 | Xbox Support
价值声明 在 Microsoft,我们了解到有时无法按计划购买数字游戏产品。 如果发生这种情况,您可以放心,我们将公平对待,倾听您的疑虑,如果需要,我们会协助您申请退款。 我们致力于清楚地传达我们的政策,并使我们的流程简单易懂。 您的反馈意见可帮助我们不断提升游戏体验。 让我们知道 ...
Microsoft Support
Windows 10 Windows 10, version 1607, all editions Win 10 Ent LTSC 2019 Win 10 IoT Ent LTSC 2019 Windows 10 IoT Core LTSC Windows 10 Enterprise LTSC 2021 Windows 10 IoT Enterprise
获取有关购买错误的帮助 | Xbox Support
我的付款方式、帐户资金或银行授权遇到其他问题 尝试更新付款方式和计费信息。 某些购买(如预购)可能对付款方式有特定要求。 有关管理帐户付款方式的详细信息,请转到: 更新你的账单地址和支付选项 若要了解有关 Microsoft 帐户余额和兑换帐户货币代码的详细信息,请访问: 使用 Microsoft ...
下载Microsoft Authenticator | Microsoft Support
注意 Microsoft Authenticator 不适用于 电脑或 Mac,因为验证器应用是出于安全原因为智能手机设计的。 了解详细信息。 Microsoft不再支持超过一年的 Authenticator 版本。 始终使设备保持最新状态。 中国用户应 了解如何在中国下载和使用 Microsoft Authenticator。
Use mobile operator billing with your Microsoft account
Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.
Microsoft Support
Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.
如何兑换礼品卡、代码和优惠 | Xbox Support
了解如何在移动设备、Windows 设备或 Xbox 主机上兑换Microsoft/Xbox 礼品卡或其他代码或优惠。