A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to request refunds for Xbox purchases and manage your orders effectively with step-by-step guidance.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Microsoft subscription refund policy Subscriptions purchased directly from Microsoft may be eligible for a refund, depending on the timing of cancellation, the subscription type, and the country of purchase.

This article contains information about the restrictions and limitations that apply to files, file names and file types when syncing with OneDrive for home, OneDrive for work or school or SharePoint in Microsoft 365.

Properly authenticated messages received from postmaster@outlook.com, postmaster@microsoft.com, or service.microsoft.com are legitimate messages that might be sent to your work or school account, or your personal Microsoft account, or work or school account where Microsoft is the email provider.

Get details on how to pack your Xbox console or Xbox accessory for shipping.

Learn how to redeem a Microsoft/Xbox gift card or other code or offer on your mobile device, Windows device, or Xbox console.

Learn how to find a Windows product key for activation, and when you'll use a digital license instead.

了解如何在您的行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他優惠碼或優惠。