A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

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要更改电子邮件地址或用于服务订单的退货交付地址，你需要取消订单，然后重新提交。 如果已经发出 Xbox 设备，但发现需要将其送至与订单上所列地址不同的地址，请与承运商联系。 如果你已发出控制器、电源或其他配件，或支付了将直接发送给你的货物的款项，但发现需要将更换产品发送到不 ...

了解如何註冊您的 Xbox 產品，以便您要求和追蹤維修服務、查看您的保固服務，以及購買延長保修計劃。 還有取消註冊和取消 ...

Learn how to protect your PC, identity, and data from tech support scams.

Review the warranty terms, check your warranty status, and learn about the protection plans for your Microsoft device or accessory.

Support for Office 2021 will end on October 13, 2026. Learn more about your options for Office.

Microsoft 提供的支持类型取决于你拨打电话的产品，以及你的产品是家用还是企业用。 它还可能取决于你是否需要有关 OneDrive 或 Outlook.com 等服务问题的帮助，或是需要有关 Windows 的帮助，但你没有现有的 Microsoft 365 订阅。 详细了解 哪些产品适用于家庭或企业。

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

Microsoft 提供的支援類型取決於您撥打電話的產品，以及您是否擁有家用或商務用產品。 這也可能取決於您是否需要 OneDrive 或 Outlook.com 等服務問題的說明，或 Windows 方面的說明，但您沒有現有的 Microsoft 365 訂閱。 深入了解 哪些產品包含家用或商務用。