If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Your Hotmail or Outlook.com password is the same as your Microsoft Account password. If you can you sign in but are having problems with Outlook.com, check the service status. If the status isn't green, wait until the service is running normally and try again.

If you're sure, follow these steps to close your account: Sign in to start closing your Microsoft personal account. Close account. If you're prompted to sign in and/or verify your account, follow the instructions. Check that the page shows the correct Microsoft account, and then click Next.

Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.

Services & subscriptions. To learn more about managing a past-due payment on a subscription, see: Pay a past-due balance to unlock your subscription. For more info on recurring payments, see: Turn on recurring billing for your Xbox subscription.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Reset a forgotten Microsoft account password. If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password . If you know your username and password but they have stopped working, read My username and password have stopped working. 1.

如何在任意位置注销你的 Microsoft 帐户. 如果你认为有人可能未经授权访问你的帐户，我们可以通过从所有受信任的设备注销来保护你。. 在 24 小时内，你将注销浏览器、应用以及你的帐户用于登录的任何其他位置（Xbox 主机除外）。. 了解如何 注销 Xbox 。.

If you think someone might have unauthorized access to your account, we can protect you by signing you out from all of your trusted devices. Within 24 hours, you will be signed out of browsers, apps and anywhere else your account is used to sign in, except an Xbox console.

Open a service request in the Microsoft 365 admin center. This service is free. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.