There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Swift Pair in Windows 11 lets you quickly pair a supported Bluetooth device with your PC. If the Bluetooth device supports Swift Pair, you’ll receive a notification when it's nearby and you put it into pairing mode to make it discoverable. Turn on a Bluetooth device that supports Swift Pair and make it discoverable.

Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

这错误代码意味着为你的购买获取批准授权时出现问题。请尝试以下解决方案： 与你的金融机构或银行联系，查询你的帐户的购买许可。 与你的帐户相关联的支付方式可能存在问题。要解决此问题，请尝试使用其他支付方式:

Xbox 家庭组的组织者可以启用安全设置，要求批准成员购买行为，或为其帐户充值，以及在 Microsoft Store 中进行消费。 使用以下步骤管理多个设备的资金和支出。

尝试在 Xbox 主机上进行购买时看到以下错误消息：. 已阻止您的账户在 Microsoft Store 中进行购买。. 有关详细信息，请转到 Xbox.com/PurchaseBlock. 这可能意味着：. Xbox 服务暂时出错。. Microsoft 帐户的隐私和在线安全设置正在阻止您进行购买。. 您的 Xbox One 主机或 ...

For more on freeing up space on your PC, see Free up drive space in Windows. Learn how to run a disk cleanup in Windows including deleting temporary and system files to free up disk space.

After signing in, follow the steps that match the type of account you signed in with. You signed in with a Microsoft account. From the Microsoft 365 home page select Install apps. Select Install (or depending on your version, Install apps> ). You signed in with a work or school account.

Find out how to submit a request for a refund for a purchase of digital Xbox content.