Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time
Find your BitLocker recovery key - Microsoft Support
A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive.
Save or forget passwords in Microsoft Edge - Microsoft Support
Note: The Automatically save passwords setting has been retired with Microsoft Edge version 124 and later. Instead, Edge will offer to save your passwords each time you enter new credentials in the Edge browser. All your previously autosaved passwords will continue to be available for a seamless login.
Block pop-ups in Microsoft Edge - Microsoft Support
The Microsoft Edge feature that blocks pop-ups is effective in preventing websites from automatically opening a new window or tab, or a partial window on top of your current web page. This feature is turned on by default. There are many different types of pop-ups, including advertisements, notices, offers, or alerts that can appear at various times on any web page. Some can be helpful, such as ...
Applies To: Microsoft account dashboard
Request an Xbox controller replacement | Xbox Support
Controller serial numbers are 14 characters long and don’t include dashes. Your controller serial number may not be recognized if you’ve never connected your controller, or if you connected for the first time within the last 48 hours.; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller.
Getting your Xbox device serviced
Warranties, extended service plans, and terms and conditions for your device
Reinstall OneDrive - Microsoft Support
Reinstall OneDrive for Windows. The OneDrive app comes with some versions of Windows 10 and 11. Select the Start button, type Programs in the search box, and then select Add or remove programs.
Applies To: OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows
下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013
如果这是你第一次安装 Microsoft 365,则可能需要先执行一些设置步骤。展开下面的 “了解详细信息”部分。 但是如果是重新安装 Microsoft 365,且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户,请转到“登录并安装 Office”的部分。
Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
输入 Office 产品密钥的位置 - Microsoft 支持
这些步骤仅适用于 Office 专业增强版、Visio 专业版 或 Project Professional。 步骤 1:启动 Office 应用,例如 Word、Project 或 Visio,具体取决于你的购买。. 步骤 2:在“登录以设置 Office”窗口中,选择“我不想登录或创建帐户”(窗口底部的小型链接)。. 步骤 3:输入 Office 产品密钥,省略连字符。
Applies To: Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Office 2016, Microsoft 365 for home, Office.com
Xbox Support
Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.