Find friends and connect on Xbox 360 | Xbox Support - support.xbox.com
Learn how to find and connect with your friends on Xbox Live. Find out how to send a friend request, start a party, remove a friend and more.
How to spot a "fake order" scam | Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
Protect yourself from phishing | Microsoft Support
Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...
获取购买的退款 | Xbox Support
订阅退款 你可以随时取消 Xbox 订阅。 关闭定期计费将停止订阅的未来扣费,并使你在订阅到期之前使用其权益。 你也可能有资格立即取消并获得退款;但不是所有订阅费用都能退款。 若要详细了解 Xbox 订阅的退款策略以及如何取消订阅,请转到: Xbox 订阅取消和退款 可在此处检查 Xbox 订阅的状态 ...
在 Windows 中卸载或删除应用和程序 - Microsoft 支持
摘要 可通过不同的方法删除应用和程序,因此,如果找不到要查找的应用和程序,可以尝试其他位置。 请注意,某些应用和程序内置于 Windows 中,无法卸载。 如果程序未正确运行,可以先尝试 修复 程序。 从“开始”菜单卸载 选择 “开始 > 所有应用 ”,并在显示的列表中搜索该应用。 长按(或 ...
删除 Microsoft 帐户安全信息 | Xbox Support
删除单独的电话号码或电子邮件地址 在 Web 浏览器中,登录您的 Microsoft 帐户: Microsoft 帐户 在“帐户”屏幕上,转到“安全 ”部分,然后选择“更新”。 我们将通过短信或电子邮件发送一个安全代码,以确保你是帐户所有者。按照说明输入该代码。 在“高级安全性选项”部分中,选择“入门 ...
忘记了你的 Microsoft 帐户用户名 | Microsoft Support
你找不到用户名 如果用户名查找不成功,请尝试在你知道与该帐户关联的其他产品或服务中查找Microsoft帐户用户名。 阅读 检查产品或服务 以了解操作方法。 如果你知道你的用户名和密码,但他们已停止工作,请阅读 我的用户名和密码已停止工作。 另请参阅 如何检查你的电子邮件地址是否为 ...
Account & profile | Xbox Support
Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To: Microsoft account dashboard
数字游戏购买退款条款 | Xbox Support
价值声明 在 Microsoft,我们了解到有时无法按计划购买数字游戏产品。 如果发生这种情况,您可以放心,我们将公平对待,倾听您的疑虑,如果需要,我们会协助您申请退款。 我们致力于清楚地传达我们的政策,并使我们的流程简单易懂。 您的反馈意见可帮助我们不断提升游戏体验。 让我们知道 ...