You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find everything you need to manage your Microsoft account, Xbox profile, and more.

注意: 此内容可帮助你使用工作或学校帐户。 如果在个人Microsoft帐户上遇到验证码问题，请参阅 验证码问题疑难解答。

Banks in the countries and regions of the European Economic Area are required to verify the identity of the person making an online purchase before the payment can be processed. This verification requires multi-factor authentication to help ensure your online purchases are secure and protected. Expand all

In certain countries and regions, mobile operator billing can be used as a payment option to buy subscriptions like Game Pass and content such as games, apps, music, HD movies, and TV shows on your Xbox console and Xbox.com.

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作为此评审过程的一部分，我们已停用电子钱包功能，以更好地简化产品/服务。 用户仍可以从 Edge 设置中的“ 密码和自动填充 ”部分访问和管理其存储的密码、付款和个人信息数据，如以下说明中所述。 这适用于电脑和移动用户。

Select Manage subscription to review your subscription details, or See in Xbox app to go to the game’s details page. For additional troubleshooting info, select the error code. This may mean that we’re having trouble checking usage rights, or that the game is no longer in the Game Pass catalog.

Learn how to identify and open encrypted and protected emails no matter what email client you're using.