There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

When you first launch the Xbox app on a compatible smart TV, you’ll be provided with a QR code and URL to follow to complete sign in on another device. If you have an existing Xbox profile, make sure you sign in using that same account.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.

Before you can use Authenticator as a way to sign in, you need to download the app and have already added Authenticator to your accounts. Starting July 2025, the autofill feature in Authenticator will stop working, and from August 2025, passwords will no longer be accessible in Authenticator.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Summary A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This is a 48‑digit number that lets you regain access to your drive.

Learn how the AI-driven Support Virtual Agent works and how it can help answer your Xbox support questions.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

If you look at your Active Downloads list, you can see the status of your game save being uploaded to the cloud (to see your active downloads, press the Guide button on your controller, select Games & Apps, and then select Active Downloads). In a hurry to turn off your console? Don't worry!