Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

When you sign into the Xbox PC app, the Microsoft account associated with your Xbox profile will be used in the Xbox app for access to Xbox Game Pass and all other purchases, including rights to purchased games.

Instead of using a password, with Windows Hello you can sign in using facial recognition, fingerprint, or a PIN. These options help make it easier and safer to sign into your PC because your PIN is only associated with one device, and it's backed up for recovery with your Microsoft account.

Some controllers can be used with a wired connection instead of Bluetooth. The quality of a wired connection may vary on different devices, OS versions, or manufacturer’s controller firmware. To test a wired connection, connect your USB cable to your device and then to your controller.

Instead, for Microsoft 365, Office 2021, Office 2019 and Office 2016, you can view the Microsoft account that Office belongs to. This account takes the place of your product key and can be used to reinstall Office from the Microsoft account, Services & subscriptions page and to activate Office.

Select your version of Microsoft 365 below to learn how to activate Microsoft 365. Activate Microsoft 365 or a non-subscription version of Office. Activate Office that's pre-installed on a new Windows device. Activate an Office purchase or offer that's included on a new Windows device.

解决方案 1：检查系统更新. 如果你在尝试下载 Xbox One 游戏或应用时遇到问题，可能需要更新你的主机。. 如果要连接到 Xbox Live，必须具有最新的主机软件。. 新游戏在玩之前也可能要求更新。. 要查看是否有系统更新可用，请按以下步骤操作：. 按控制器上的 Xbox ...