Detailed information about downloading and using Microsoft Authenticator in China. The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Learn how to start a one-to-one chat with SMS participants and send invites for others to join Microsoft Teams (free), so you can chat with them.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

Check the Xbox services, games, and apps for any service outages.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Enable automatic out of office replies from Outlook for Android or Outlook for iOS. Use rules to send an out of office message. How to send automatic out-of-office replies from Outlook (depending on the type of email account you have).