Sign in using Microsoft Authenticator - Microsoft Support
Learn how to use Microsoft Authenticator to sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless. You can also sign in to a work or school account using a remote computer with a code from Authenticator.
Manage your Microsoft 365 subscription or Office product
Learn how to install, renew, cancel, or share your Microsoft 365 or Office products on your Microsoft account dashboard. Find out how to access your order history, receipts, and billing options.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2024, Word 2024, Outlook 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Excel 2024 for Mac, Word 2024 for Mac, Outlook 2024 for Mac, OneNote 2024 for Mac, Office 2024 for Mac, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, PowerPoint 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Authenticate with Outlook mobile - Microsoft Support
Learn how to use Outlook mobile app to authenticate your work or school account with push notifications or TOTP codes. You need to have Outlook configured, your organization to allow Outlook authentication, and another verification method.
How to start a scan for viruses or malware in Microsoft Defender
Learn how to use Microsoft Defender to check your device for malware on Windows, Android, or Mac. Find out the signs of infection, the types of scans, and how to run Microsoft Defender Offline for a deeper scan.
Applies To:
Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows
Download and install or reinstall Office 2019, Office 2016, or Office ...
Learn how to download and install or reinstall Office 2019, Office 2016, or Office 2013 on your PC or Mac. Find out how to activate Microsoft 365, troubleshoot issues, and customize your installation options.
Applies To:
Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Xbox subscription cancellations and refunds | Xbox Support
Learn how to cancel an Xbox subscription and check for refund eligibility in different countries and scenarios. Find out how to manage your subscriptions, troubleshoot issues, and contact support if needed.
Find your BitLocker recovery key - Microsoft Support
Learn how to locate your 48-digit BitLocker recovery key when you need to unlock an encrypted drive in Windows. The key can be attached to your Microsoft account, work or school account, printout, or USB flash drive.
Create installation media for Windows - Microsoft Support
Learn how to use a USB flash drive or DVD to install, reinstall, or perform a clean installation of Windows 10, 8.1, 7, or 11. Find the software download website, product key, and recovery options.
Installing Microsoft Defender - Microsoft Support
Learn how to install Microsoft Defender on your Android, iOS, Windows, or Mac devices with a Microsoft 365 subscription. Find out how to set up web protection, anti-malware protection, and other features to stay safe online.
Applies To:
Microsoft Defender on Android, Microsoft Defender on iOS, Microsoft Defender on Mac, Microsoft Defender on Windows
Redeem a gift card or code to your Microsoft account
Learn how to redeem a Microsoft gift card, Xbox download code or token, Office product key, or Windows activation code to your Microsoft account. Find troubleshooting tips and contact support if you need help.
Applies To:
Microsoft account dashboard