Benefits with XBOX Game Pass
Learn about the exclusive in-game content, special offers, and partner perks available with XBOX Game Pass Ultimate, Premium, Essential, and PC Game Pass subscriptions.
XBOX subscription extension limits
Some XBOX subscriptions can be extended. Find out more about what the limitations are in your country or region.
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Contact Microsoft customer support
The type of support Microsoft provides depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Learn more about which products are included for home or for business.
Request a refund for digital games | XBOX Support
Find out how to submit a request for a refund for a purchase of digital XBOX content.
請與我們連絡 | XBOX Support
Get support for Xbox, Game Pass, and billing issues, or connect with the Xbox Support community for advice and customer service.
贈送數位遊戲或訂閱作為禮物的說明 | XBOX Support
您已達到可送出的數位禮物數量上限。 此原則是為了保護我們的遊戲社群而制定。 您最多可能需要等待 30 天,才能再試一次。 此遊戲或訂閱可能是無法以數位方式贈送的遊戲。 檢查產品頁面。 可做為禮物傳送的數位產品會包含 [購買為禮物] 選項。 這不是可以下載的產品。 有些遊戲仍然會以我們 ...
數位遊戲購買退款條款 | XBOX Support
這些數位遊戲購買的退款條款涵蓋 Microsoft Store 的數位遊戲方案、XBOX 應用程式 (不含電影和電視應用程式)、數位化的遊戲搭售方案,以及數位耐久性和消耗性的遊戲方案, 無論是透過 XBOX 主機裝置或僅限於您的電腦提供 (統稱「數位遊戲產品」) 提供,例如遊戲季票、虛擬貨幣和微交易。 如需與數位 ...
All about XBOX Game Pass Conversions
When you upgrade to a Game Pass plan that includes benefits of a subscription you already have, we'll convert remaining prepaid time and apply it toward your new plan at the current conversion ratio. See below for Game Pass Ultimate and Game Pass Premium upgrade details.
帳戶與設定檔 | XBOX Support
尋找管理 Microsoft 帳戶和 Xbox 設定檔的所有資源。