Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to view or edit passwords saved in Microsoft Edge using the Microsoft password manager.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

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Learn how to create and save a passkey to sign in to your Microsoft personal or work/school account and many other websites, apps and services.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Find your Microsoft account balance on the web or on your Xbox One.

Find out how to get support for deleted Microsoft accounts held by family members under the age of 13.

Learn about the different tools to backup and restore your data, and to recover Windows in case of a system failure.