A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Get help if you're having problems sending someone a digital Xbox game or subscription as a gift.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

获取将数字 Xbox 游戏或订阅作为礼品发送给他人时遇到的问题的帮助。

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Get more information about managing your Xbox subscriptions, issues with billing, and more.

If you have a Surface or Xbox, you can use your Microsoft account to check its warranty and make warranty claims. Your new Surface or Surface-branded accessory comes with a limited standard warranty. For more warranty details, see Warranty and Protection Plan Terms & Conditions. How to register your Microsoft device for warranty and service Before you can check your warranty or get service ...

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.