For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. If you're a business customer, visit Business billing help or Understand your bill for Microsoft Azure.

Once your request is submitted, you’ll receive an Xbox Rechargeable Battery + USB-C Cable. Limit of one rechargeable battery per eligible controller. A retailer receipt isn’t required. You’ll need to register your controller using its serial number.

Can’t access your account? Usage Guidelines URL: Privacy Policy URL: ...

Suspicious links or unexpected attachments - If you suspect that an email message, or a message in Teams is a scam, don't open any links or attachments that you see. Instead, hover your mouse over, but don't click the link. Look at the address that pops up when you hover over the link.

Learn how to open encrypted emails. Outlook protected messages have a banner at the top of the message that informs you of restrictions. Outlook should open the message like normal. Otherwise, follow instructions for opening encrypted or protected mail.

Need help with an Xbox console, an Xbox game or Xbox network? Find out how to get in touch with us.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

When you get to a question that lets you "add more," fill in as much information as you are able. You'll be asked questions that are specific to the account you're trying to recover. If you used the account with any of the products and services below, expand a section to see more information on questions that can be asked.

Learn how to redeem codes from purchases or promotions, as well as offers that are applied directly to your account without a code. To redeem a code now, go to xbox.com/redeem or follow this link: Xbox codes are 25-character alphanumeric strings that are formatted like this:

Retrieve the code from your alternate email or phone number and enter it in the prompt provided. Select Verify.