If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store. Need more help? Contact Support For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.

Troubleshooting games and apps on Xbox and Windows devices Solutions for game issues on Xbox Resolve issues with installing and setting up your content Fix slow game or app download issues on console

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

You can report your issues by using the Report a Problem app on Xbox consoles or the Windows Feedback Hub on Windows devices. For help using the player reporting system, see: How to report a player or concern on Xbox To learn more about reporting issues with purchases or requesting refunds, see:

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Check your time and location settings. Check for Language/Region See also I can't find or install an app from Microsoft Store Need more help? Contact Support For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

If one of these resolves your problem, close the app and continue working. Related topics About Get Help Classic Outlook troubleshooters Classic Teams troubleshooters Copilot troubleshooters Need more help? Want more options?

Get help if you're having trouble playing content downloaded from the Xbox network on your Windows 10/11 device.

Remote Assistance lets someone you trust take over your Windows 10 PC and fix a problem from wherever they are.