You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Learn how to sign in and create app passwords for Microsoft apps and devices that don't support two-step verification.

Troubleshoot slow game or app downloads on Xbox One Account error occurs when signing in to Xbox network

已取得 Xbox 應用程式行動裝置版? 準備好要設定新的 Xbox 主機了嗎？ 這個解決方案協助您設定好系統以及進行 Xbox 網路首次登入。

If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store. The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the ...

With System Restore you can revert your PC's state to a previous point in time. This can be particularly useful when troubleshooting issues caused by recent changes, such as software installations, driver updates, or system settings modifications. By using System Restore, you can undo these changes without affecting your personal files, providing a safe way to resolve problems without losing ...

Learn how to locate and manage your app permissions on Windows devices. Some apps or games need specific permissions to work properly.

Learn how to download and install apps you need from your Microsoft 365 business subscription.

Hotmail is now Outlook.com To sign in to Hotmail, you'll need your Microsoft account username and password. Sign in at outlook.live.com