Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

有关常规云游戏要求的信息，请访问： 如何使用云游戏 若要使用云游戏在 Xbox 主机上玩游戏：

Learn how to renew your Microsoft 365 Family or Microsoft 365 Personal subscription online or from a retail store.

升级订阅： Game Pass Essential、Game Pass Premium、Game Pass for Console、PC Game Pass 和 EA Play 都可以升级到更高级别的 Game Pass 订阅。 升级时，你将立即被收取新订阅费用，当前订阅的预付时间将转换并应用到新订阅中。 有关此转换的详细信息，请转到： 关于 Xbox Game Pass 转换的所有信息

联系 Microsoft 支持人员。查找常见问题的解决方案，或从支持专员那里获取帮助。

You can only redeem a subscription code in the country where it was purchased. Find out more here.

Improve your video quality in Microsoft Teams meetings by using green screen. Learn how to apply green screen, choose the right background color, and configure settings for optimal visual impact. Boost your online presence with this powerful feature.

了解如何与家人共享 Xbox Game Pass 订阅并在多个帐户上享受会员权益。

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

Find out how to submit a request for a refund for a purchase of digital Xbox content.