How to renew your Microsoft 365 subscription

Applies To
Excel for Microsoft 365 Word for Microsoft 365 PowerPoint for Microsoft 365 Excel for Microsoft 365 for Mac Word for Microsoft 365 for Mac PowerPoint for Microsoft 365 for Mac Microsoft 365 for home Microsoft 365 admin Microsoft 365 Microsoft 365 Apps for business Microsoft 365 Copilot app for Android Microsoft 365 Copilot app for iOS Microsoft 365 Family Microsoft 365 for Mac Microsoft 365 for Windows Microsoft 365 Personal Microsoft account dashboard

There are two ways you can renew your Microsoft 365 subscription:

  1. Enter a new product key or download code for another year's subscription. See below.

    Tip

    Need a code? Go to www.microsoft.com/microsoft-365/buy/microsoft-365 to compare plans, buy a subscription, or talk to an expert.

  2. Turn on recurring billing for your existing subscription. Learn how.

    Tip

    This will also show you how much renewal will cost.

Renew your Microsoft 365 subscription with a product key

Your product key is a combination of letters and numbers in this format:

Shows an example of an Office product key

Important

  • If you enter more than one product key, you extend the amount of time for that subscription. Buying or "stacking" more than one product does not increase the number of available installations and does not increase the amount of online storage you get.
  • You can extend the duration of a Microsoft 365 subscription for a maximum of 5 years. Always check you are signed in with the correct Microsoft account when redeeming.
  • For more information, talk to an expert at microsoft365.com/renew.

Tip

  • If you have a physical box or card, look inside for your 25-character product key. Your product key might be concealed with silver foil, which you scratch off to reveal the letters and numbers. Box and card
  • If you didn't get a physical box or card, check your email for a receipt that includes the product key.
  1. Go to microsoft365.com/setup and, if prompted, sign in using the Microsoft account that's associated with your Microsoft 365 subscription.

    Important

    Always check you are signed in with the correct Microsoft account when redeeming.

  2. Enter the 25-character product key. When selecting your country or region, we recommend that you choose the country or region where you live or do your banking.

  3. Follow the steps to complete the renewal process. Once completed, your subscription will be renewed and your new expiration date will be shown.

Need more help?

Problems renewing? For issues with purchasing or renewing, contact Sales support.

Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

For pre-sales support, or issues with purchasing, contact Sales support.

Microsoft 365 for business admins should read see Renew Microsoft 365 for business.