Learn how to troubleshoot BSOD errors that cause Windows to shut down or restart unexpectedly. Find basic and advanced steps, tips, and resources to fix the problem and prevent data loss.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Los errores de pantalla azul (también denominados comprobaciones de errores, errores de código STOP, errores de kernel o errores BSOD) pueden producirse si un problema grave hace que Windows se apague o se reinicie inesperadamente para protegerse de la pérdida de datos.

Blue Screen errors (also called bug checks, STOP code errors, kernel errors, or BSOD errors) can occur if a serious problem causes Windows to shut down or restart unexpectedly to protect itself from data loss.

Microsoft has identified an issue impacting Windows endpoints that are running the CrowdStrike Falcon agent. These endpoints might encounter error messages 0x50 or 0x7E on a blue screen and experience a continual restarting state.

This error means that something may be wrong with a device driver, your device's memory, or antivirus software on your device. Here are some things to try: Make sure that your drivers are current by checking for the latest Windows updates.

This error means that there was a hardware malfunction or a device driver issue. The following are some things to try: If you've installed any new apps or devices, uninstall or unplug them and then restart your PC. Make sure your PC has the latest updates.

If you receive a blue screen error (also known as a stop code), it means that your PC has shut down suddenly to protect itself from data loss. If you see the text “WHEA_UNCORRECTABLE_ERROR,” it means that a hardware error has occurred. To fix it, try the following:

Windows startup settings. You might need to change Windows startup settings to troubleshoot issues, optimize startup processes, or alter the system’s boot behavior for specific tasks.

If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors. Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.