Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Upgrading to Game Pass Ultimate When you upgrade to Xbox Game Pass Ultimate, we'll convert any prepaid time you have on Xbox Game Pass or EA Play subscriptions and apply it toward Xbox Game Pass Ultimate at the current conversion ratio, up to a maximum of 36 months.

如果您想要在兌換獎項后追蹤您的 Microsoft Rewards 訂單，請使用您的Microsoft帳戶登入 Rewards 頁面，選取 [ 兌換 ]，然後選取 [ 訂購記錄]。 在 [訂購記錄] 頁面上，尋找您的訂單，然後查看 [狀態] 下的內容。 開啟 Rewards 儀錶板

Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

要兌換點數，你需要提供一個可用的非 VoIP 電話號碼。 如果您收到錯誤訊息表示您目前正在旅行： Microsoft Rewards 點數必須在與 Microsoft 帳戶相同的區域兌換，且在其他市場/地區旅行時無法兌換。 請等你回到自己的國家/地區後，才能繼續使用 Microsoft Rewards。

Learn how to fix error PBR9012 so you can make a purchase from your Xbox console.

在大多數國家或地區，你也可以購買 Surface、Xbox 及配件。 要兌換 Microsoft 禮品卡、Xbox 下載碼或代幣，請在下方選擇兌換碼，登入後輸入或貼上代碼或代幣價值。

Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.

Microsoft Rewards 優惠和兌換目錄因地區而異。 以下是目前提供Microsoft Rewards 的國家/地區清單：

Find out how to create a Looking for Group so you can find people for multiplayer games, sharing, or chatting.