Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

Driver updates for most hardware devices in Windows are automatically downloaded and installed through Windows Update. Windows Update updates drivers for various hardware including network adapters, printers, scanners, and video cards. Drivers updated through Windows Update are normally recent and up to date. However, drivers can also be updated through Device Manager. Drivers updated through ...

This page features a list of common error codes and solutions. Learn how to find your error code quickly.

Check the Xbox services, games, and apps for any service outages.

How tech support scams work Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can ...

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

The type of support Microsoft provides depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Learn more about which products are included for home or for business.

Learn how to revert the firmware on an Xbox controller if you’re experiencing Bluetooth connection issues.

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