If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

Insert your security key into the USB port or tap your NFC reader to verify your identity. Follow the on-screen instructions, based on your specific security key manufacturer. If your key manufacturer isn't listed in the on-screen instructions, refer to the manufacturer's site for more information.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

To pin apps to the taskbar. Select Start , select the arrow next to All apps, right-click the app, then select More > Pin to taskbar. If the app is already open on the desktop, press and hold (or right click) the app's taskbar icon, and then select Pin to taskbar.

Open the Xbox app on your Windows device. Select your gamerpic, and then select View profile. Scroll down to Achievements, and then select a game to see its achievement details. Choose a secret achievement from the list, and then select Reveal to show more info.

To resolve this, see Troubleshoot problems with the Windows Media Player app. 0xC00D1163. This error may occur when there are issues with digital rights management (DRM) for protected content. If you're unsure about the error code, refer to the error types below and the instructions to resolve it.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Microsoft Edge makes it easy to save your passwords as you browse the web. When you enter a new password in the Edge browser on your desktop or mobile device, Microsoft Edge will ask if you want your username and password remembered.