Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Get help if you're having problems sending someone a digital Xbox game or subscription as a gift.

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

了解如何兌換禮品卡、代碼或 Office 產品金鑰，以及如何在 Microsoft Store 線上、Windows 或 Xbox 上支付餘額。

Get information about why you are receiving text messages from Microsoft.

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription.

Here are some best practices for earning Microsoft Rewards points so you can redeem them for gift cards, games, sweepstakes, nonprofit donations, and more. Best Practices To earn points, make sure you’re logged in with your Microsoft account on Bing, MSN.com, Xbox, the Bing mobile app, or the entry point you use to earn points. Set Bing as the default search engine in your favorite browser ...

瀏覽兌換頁面以尋找新優惠、檢視您目前的點數狀態，或尋找您可以兌換點數的獎勵類型，例如禮品卡、齒輪和捐贈給您最愛的非營利組織。

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。