Summary A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This is a 48‑digit number that lets you regain access to your drive.

These Digital Game Purchase Refund Terms cover Microsoft Store’s digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as game season passes, virtual currency, and microtransactions, whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”) only ...

Support for Windows 10, Office 2016 and Office 2019 has ended on October 14, 2025. Learn more about your options for Windows 10 or for Office.

Upgrading to Game Pass Ultimate When you upgrade to Xbox Game Pass Ultimate, we'll convert any prepaid time you have on Xbox Game Pass or EA Play subscriptions and apply it toward Xbox Game Pass Ultimate at the current conversion ratio, up to a maximum of 36 months.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Xbox App [2506.1001.20.0] Hey Xbox Insiders! We are releasing a new Xbox PC App for Windows build to users who are enrolled in the PC Gaming preview! Thank you all for being Xbox Insiders. Continue reading to learn about fixes and known issues. Make sure that you update the Xbox PC app, Gaming Services, and Game Bar to ensure you get all of the fixes!

This page provides support links for home users and support phone numbers for business users.

Find all release notes for the Xbox Update Preview Alpha ring here.

Learn how to find a Windows product key for activation, and when you'll use a digital license instead.

Xbox 更換元件讓您可以自行對超出保固期的 Xbox 控制器進行維修。 這些元件包含可從 Microsoft Store 和/或授權服務提供者直接購買的精選更換元件，並且需要工具和中度技術技能才能使用。