Microsoft account. If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Once you remove your password from your account, you will need to sign in using a passwordless method like the Microsoft Authenticator app, Outlook for Android, Windows Hello, physical security keys, or SMS codes.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

Stay safe with a genuine Office license. Office 2019. After launching an Office app, you might receive a message that says Get genuine Office. If you see this, we've determined that the Office product installed on your device isn't legitimate and you may be a victim of software counterfeiting.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.

Hotmail está ahora Outlook.com. Aprenda a iniciar sesión para acceder a su cuenta de correo electrónico de Outlook.com, Hotmail, Live o MSN.

你的 Hotmail 或 Outlook.com 密码与你的 Microsoft 帐户密码相同。. 如果可以登录，但 Outlook.com 出现问题，请检查 服务状态 。. 如果状态不是绿色，请等到服务正常运行再重试。. Microsoft 始终保持留意异常的登录活动，以防其他人试图登录到你的帐户。. 如果你正在新 ...