You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

In the upper left corner of the window, select the app launcher > All apps > SharePoint. Tip: If you don't see the SharePoint app under All apps, use the Search box near the top of the window to search for SharePoint. For more information, see Where to sign in to Microsoft 365.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

Enable Windows 10 programs such as Windows Media Player to support activities that include the playback and recording of multimedia files that are encoded with standards-based codecs. Movies & TV: An app that's used to play digital video. Windows Voice Recorder: An app that's used to record sounds.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.