Contact Us - Microsoft Support
Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Finding your BitLocker recovery key in Windows - Microsoft Support
If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.
How to sign in to Hotmail - Microsoft Support
Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.
Applies To:
Outlook.com
Track my Microsoft Rewards orders - Microsoft Support
If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.
任天堂 Switch 版 Minecraft（我的世界）常见问题解答 | Xbox Support
借助 Microsoft 帐户，Switch 上的 Minecraft（我的世界）玩家可以在非任天堂设备（如 iPadOS、iOS、Android、Xbox、PlayStation 和 Windows 设备）上（通过跨平台、领域或服务器）与其他人一起玩游戏。. 如果你拥有 Microsoft 帐户，还可以将 Minecraft（我的世界）硬币和商城购买 ...
Manage your Microsoft 365 subscription or Office product
For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Download and install Microsoft 365 Access Runtime
Download the Microsoft 365 Access Runtime which allows you to run Microsoft 365 Access applications if you don't have the desktop version of Microsoft 365 Access and need to use an application built to run with Access 2010 or later.
Applies To:
Access for Microsoft 365, Access 2021, Office 2021, Access 2019, Office 2019
了解礼品卡和代码 | Xbox Support
需要记住的事项：. 不能将 Microsoft 或 Xbox 礼品卡用于在 Xbox One 上购买 Xbox 360 Marketplace 中的内容或 Xbox 360 内容。. 购买 Microsoft 或 Xbox 礼品卡时，确保使用的货币与接收人的帐单帐户相关联的货币相匹配。. 否则，接收人将无法兑换礼品卡。. 如果你要在某个国家 ...
输入 Office 产品密钥的位置 - Microsoft 支持
如果所购买的 Office 或 Microsoft 365 随附有产品密钥，请在你的产品所对应的下列网站中输入产品密钥。. 输入密钥后，便可以下载并安装 Office，或可以续订 Microsoft 365 订阅。. 提示: 通过业务助手获取技术专业知识。. 与我们的小型企业顾问联系，帮助使 Microsoft 365 ...
Applies To:
Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Office 2016, Microsoft 365 for home, Office.com
我是否需要订阅才能玩Minecraft（我的世界）？ | Xbox Support
Minecraft Realms Plus 是一个升级后的订阅选项，具有额外的会员福利，例如拥有更多玩家的 Realms 以及对各种 Minecraft Marketplace 内容的访问权限。. 注意 Minecraft Realms Plus 包括 Minecraft Marketplace Pass 会员福利。. 但是，你可以单独购买 Minecraft Marketplace Pass。. 如果你使用 ...