If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Get the classic free Solitaire games for Windows. If you loved the free solitaire games from earlier versions of Windows, we've wrapped them all up in one convenient app, the Microsoft Solitaire Collection. On the Microsoft Solitaire Collection page in Microsoft Store, select Install.

For Windows 8.1, see Create a USB recovery drive. To download Windows 11 installation media, see Recovery options in Windows. Create a recovery drive so you can reinstall Windows 10 or Windows 11 in case you experience a major issue such as hardware failure.

The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory. Note: When signed in to the Surface app, you can see information for other Surface devices that you've also signed in to. Open the Surface app.

Change your Microsoft account password on Xbox 360. Sign in to your Xbox 360. Scroll right to Settings and select Account. Scroll right to Your Information and select Account Security. Select Change Password. Enter your current password, enter your new password twice, and then select Change Now.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web). For more info, see Shop and earn Microsoft Rewards points. Explore the earn page and the points breakdown page.

Xbox Game Pass Core gives players access to our online console multiplayer network, a select collection of games to play with friends around the world on Xbox Series X|S and Xbox One consoles, plus special member deals. Xbox Live Gold is now Game Pass Core.

To switch voice typing languages, you'll need to change the input language you use. Here's how: Select the language switcher in the corner of your taskbar. Press the language switcher in the bottom right of the touch keyboard.

First, identify the menu or other components you want to capture. In Snipping Tool, select to start the 5-second countdown. Within 5 seconds, open a menu or otherwise compose your image. At 5 seconds, when you see the screen turn gray, use the mouse to draw around the area you want.