Help with giving digital games or subscriptions as gifts
Get help if you're having problems sending someone a digital Xbox game or subscription as a gift.
Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Applies To:
Microsoft account dashboard
Xbox 订阅延期限制 | Xbox Support
例如,某些 Xbox 订阅可以通过兑换数字代码或礼品卡来延期,最长延期限制如下:
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
All about Xbox Game Pass Conversions | Xbox Support
How prepaid subscription time converts when upgrading to Game Pass Ultimate or Game Pass Premium When you upgrade to a Game Pass plan that includes benefits of a subscription you already have, we'll convert remaining prepaid time and apply it toward your new plan at the current conversion ratio. See below for Game Pass Ultimate and Game Pass Premium upgrade details.
向 Microsoft 帐户兑换礼品卡或代码 - Microsoft 支持
如何兑换礼品卡、Xbox 下载代码或令牌 Microsoft和 Xbox 礼品卡、下载代码和令牌的工作方式相同:一旦兑换到Microsoft帐户,即可在 Windows 或 Xbox 上的 Microsoft Store 在线商店 花费余额,并且可以获取最新应用、游戏、电影和电视节目的下载。 在某些国家或地区,你还可以购买 Surface、Xbox 和配件。
Applies To:
Microsoft account dashboard
如何兑换礼品卡和代码 | Xbox Support
了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。
我的数字代码或礼品卡不起作用 | Xbox Support
如果我的代码来自其他区域,该怎么办? 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配,并且你的代码是从你所在地区的零售商处购买的,请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作,请执行以下作:
取消 Microsoft 订阅 - Microsoft 支持
摘要 本文提供了取消Microsoft订阅所需的步骤。 有关如何取消Microsoft订阅的分步说明 若要取消Microsoft订阅,如 ClipChamp 或 OneDrive,请按照以下说明进行作。 转到 “订阅” ,并使用用于购买订阅的 Microsoft 帐户登录。 请务必使用该帐户。
Applies To:
Microsoft365.com, Microsoft account dashboard
How to spot a "fake order" scam - Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...