Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Cast to a display from a Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC.

Detailed information about downloading and using Microsoft Authenticator in China. The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to. A new message thread opens for you to begin with.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Take a snapshot to copy words or images from all or part of your PC screen. Use Snipping Tool to make changes or notes, then save, and share. Capture any of the following types of snips: Freeform. Draw a freeform shape around an object. Rectangle.