If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

If you're having problems with Windows 11 on your PC or you want a fresh copy of Windows 11 without the clutter of old files or apps, you can reinstall Windows 11 to try and fix your issues and return your PC to a cleaner state.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Enable TPM 2.0 on your PC. Published August 2021. This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently enabled with TPM 2.0 or their PC is capable of running TPM 2.0 but is not set up to do so.

For answers to frequently asked questions, see Windows Update: FAQ. To get the latest major update of Windows 11, see Get the latest Windows update. Check for Windows updates. Learn how to get the latest Windows updates to keep your device running smoothly and securely.

You suspect your device has been infected. Use installation media to reinstall Windows 11. Select one of the recovery options below and follow the steps to try to get things working again. If you've recently installed a Windows update, uninstall the update to try to resolve the issue.

If you’re using the multiple apps experience ( select Samsung, HONOR, OPPO, and ASUS devices ), you can drag and drop content from and into your mobile apps. Not all apps accept dragging and dropping content, or may not accept the file type you’re transferring.

In Windows 11, apps don't automatically get added to your desktop. Learn how to pin apps to your desktop or taskbar in Windows 11 or Windows 10.

Go to Settings > Apps > Apps & features to change whether you're shown app recommendations when trying to install apps from outside the Store.

DirectX 11.2 is included in Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2. There is no stand-alone update package for DirectX 11.2. You can only install this DirectX version through Windows Update in Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2.