Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Microsoft 365 for business If your business subscription plan includes the desktop version of the Microsoft 365 apps you won't see an option to install it unless someone in your organization assigned a license to you.. Learn how to check this in What Microsoft 365 business product or license do I have? or if you're a Microsoft 365 admin responsible for assigning licenses to people in your ...

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Warning When removing an email alias that’s connected to a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from our systems and can’t be used to send or receive emails. It won’t be available for use again as an alias on another account. Microsoft doesn’t recycle email addresses, so it can’t be reclaimed at a future time.

注意 在某些情况下，你可能无法运行游戏服务修复工具，除非你在电脑上以本地管理员身份登录。 当 Windows OS 为 20H1 或更早版本时，会发生这种情况。 如果无法运行游戏服务修复工具，则需要更新 Windows OS 版本。

Cloud gaming is currently supported in select regions. For a list of countries or regions that support cloud gaming, see the “Cloud gaming (Ultimate only)” section in:

To pin Quick Assist to your taskbar so you can quickly get back to it, after Quick Assist is open, right-click (or press and hold) the icon on your taskbar > Pin to taskbar. If the old app icon still appears on your device, make sure you select the new app icon.

Free. A Free badge means an active Microsoft 365 Family or Personal subscription isn't associated with the account you signed in with. Only the free web versions of Word, Excel, and PowerPoint are available to you. To access these apps in your browser, all you need to do is to sign in to Microsoft365.com with your Microsoft account and select the app you need from the app launcher .

這些數位遊戲購買的退款條款涵蓋 Microsoft Store 的數位遊戲方案、Xbox 應用程式 (不含電影和電視應用程式)、數位化的遊戲搭售方案，以及數位耐久性和消耗性的遊戲方案, 無論是透過 Xbox 主機裝置或僅限於您的電腦提供 (統稱「數位遊戲產品」) 提供，例如遊戲季票、虛擬貨幣和微交易。

本文还适用于： Skype Windows Mac版Skype. 本文适用于将屏幕阅读器程序与屏幕阅读器Skype视觉障碍用户，Skype辅助功能内容集。 有关更多常规帮助，请访问 Skype支持主页。. 在Skype iOS 设备上通过屏幕阅读器 (VoiceOver，在 Android 设备上使用 TalkBack) 购买Skype积分。